GDPR Privacy Policy Update
This privacy statement is made on behalf of TFA Academy. All references to “TFA Academy,” “we,” “us,” or “our” in this policy are references to TFA Academy.
TFA Academy is committed to protecting your privacy and personal information provided to us by you in accordance with the laws of South Africa, including the Protection of Personal Information Act (POPIA). If you have any questions relating to this privacy statement or your individual rights, please contact us at [email protected].
We collect certain information or data about you when you use www.tfatradingfx.com. This includes:
- Your IP address and details of which version of web browser you used.
- Information on how you use the site, using cookies and page-tagging techniques to help us improve the website.
- The personal details you submit.
- The content of email or social media messages.
- The names of accessed e-books or webinars downloaded.
- Other types of collected website activities.
This helps us to:
- Improve the site by monitoring how you use it.
- Respond to any feedback you send us, if you ask us to.
- Provide you with information about our services, if you want it.
Please note that we cannot personally identify you using this data alone.
Personal Information
Personal information is usually sought through our course registration and application forms, in which the purposes of data collection and usage are clearly outlined. This information is collected when you register for our services or contact us for any information. We may also collect personal data when you contact us by email. The personal information you supply upon registration is used to provide our services and support.
How We Use Your Personal Information
We use your email address to provide you with personalised information regarding the products, services, and special offers of the site, or to inform you of new services that we create in the future. When we collect your personal data, we will only use it for the specified purposes that we have outlined.
We will share this information:
- Full name and email address to personalise communications to you in the form of email or chat messages.
- With third parties that are necessary to carry out specific business functions, such as customer relationship management (CRM) software, email service providers, and marketing software.
- In compliance with legal and regulatory obligations.
We do not sell, rent, or trade collected information to third parties. However, we may share aggregated, non-identifiable data with partners for the purpose of improving services.
You have the right to access, correct, or request the deletion of your personal data in line with this privacy policy. To do so, please contact us at [email protected].
Cookies
TFA Academy uses cookies to:
- Determine whether you have previously used the TFA Academy website.
- Identify the pages you have accessed.
- Facilitate navigation of the site and for security purposes.
Most web browsers are set to accept cookies, but you may configure your browser not to accept them. If you set your browser to reject cookies, you may not be able to make full use of the TFA Academy website.
We may at times use business practices such as Google Analytics and marketing services, including third-party advertising suppliers like Facebook. Other third-party vendors, including Google and Facebook, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise, and serve ads based on someone’s past visits to the website.
Risk of Supplying Information Over the Internet
We have employed security measures at our physical facilities to protect against the loss, misuse, or alteration of information we have obtained from you at any time.
TFA Academy takes all reasonable steps to ensure the personal information held about individuals is kept secure and protected against misuse and loss. TFA Academy operates from the Western Cape, South Africa, and takes all reasonable steps to ensure compliance with applicable South African laws.
TFA Academy encourages you to help us by informing us immediately if you change your contact details (such as your email or postal address) so that we can maintain accurate records. This helps us to communicate with you efficiently and continues our commitment to a high-quality level of service for our customers.
Should you need clarification on whether this site is following the information contained within this policy, you may contact us at [email protected].
Disclaimer
While we make every effort to keep the site up to date, we do not provide any guarantees, conditions, or warranties as to the accuracy of the information on the website. You should ensure that anything you gain from this site is checked for its accuracy before you act upon it.
We do not accept liability for loss or damage incurred by users of the website, whether direct, indirect, or consequential, whether caused by tort, breach of contract, or otherwise. This includes loss of income or revenue, business, profits or contracts, loss of data, or any websites linked to it and any materials posted on it. This includes but is not limited to:
- Technical failures
- Editorial errors
- Inaccuracies
- Software or compatibility issues
- Breach of copyright
- Other legal concerns
- Failure to provide service or offer time
Viruses, Hacking, and Other Offences
You must not knowingly introduce technology viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which it is stored, or any server, computer, or database connected to this site.
We reserve the right to report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them.
The laws governing this privacy policy shall be the laws of South Africa. Please check these terms and conditions regularly, as continued use of this website after a change has been made constitutes your acceptance of the change.