Refunds & Cancellations
At TFA Academy, our refund policy is straightforward: there are no refunds.
If you decide to cancel your subscription before the end of the billing cycle, your subscription will remain active until the billing period concludes. No credit will be issued for the remaining time.
Trading the market is akin to a subscription with TFA Academy—once your payment has been processed and your membership has begun, there is no turning back. We encourage you not to subscribe if you are unsure or feel that our company and approach do not align with your needs. If you have any questions about what we offer or need additional details about what your membership entails, please contact us at [email protected].
We maintain a strict refund policy to encourage informed decision-making. We recommend that you research thoroughly, assess your personal circumstances, and determine whether joining the TFA Academy community is the right choice for you. As outlined in our Terms & Conditions, we cannot issue refunds once you have committed to your success and are serious about your future with us. If that commitment doesn’t suit you, that’s perfectly fine—we understand that not everyone will be a good fit for our platform or trading approach.
If you are concerned about your financial situation, such as paying bills or meeting living expenses, we strongly advise against signing up for our services. While we would love the opportunity to work with you, we do not want to find ourselves responding to refund requests citing financial hardship. Please avoid putting yourself in that difficult position.
We recommend cancelling your subscription before it renews if you no longer wish to continue. Failure to cancel before the renewal date will not entitle you to a refund. You can cancel your subscription at any time by visiting the billing history in your account settings.
Policy Details
The TFA Academy subscription plans (“Weekly,” “Monthly,” “Quarterly,” “Semi-Annual,” and “Annual”) are non-refundable. By subscribing, you agree—via your electronic signature or payment confirmation—that your subscription begins immediately and that you consent to TFA Academy providing you with relevant access and subscription content.
Upon gaining access to the Discord community, Private Members Area, Video Education, and other content, your membership is considered active and services redeemed.
- The TFA Academy “Weekly” subscription is billed automatically each week unless cancelled. By subscribing to this package, you agree and consent to this.
- The TFA Academy “Monthly” subscription is billed automatically each month unless cancelled. By subscribing to this package, you agree and consent to this.
- The TFA Academy “Quarterly” subscription is billed automatically each quarter unless cancelled. By subscribing to this package, you agree and consent to this.
- The TFA Academy “Semi-Annual” subscription is billed automatically every six months unless cancelled. By subscribing to this package, you agree and consent to this.
- The TFA Academy “Annual” subscription is billed automatically each year unless cancelled. By subscribing to this package, you agree and consent to this.
You may cancel your TFA Academy subscription at any time, and you will retain access to the platform until the end of your current billing period. To cancel, visit the “Billing” section in your account settings or contact us via email at [email protected].
When contacting us, please include your email address, sign-in details, and Discord username for verification.
When contacting us, please include your email address, sign-in details, and Discord username for verification.
Refunds will not be provided. If you dispute a subscription payment, this will result in an immediate ban from TFA Academy, and payment service providers will be referred to this agreement.
Please refer to our Terms & Conditions for additional information on situations where your account may be terminated and how this relates to this policy.
Refunds, if granted, are solely at the discretion of TFA Academy and will be evaluated on a case-by-case basis. Any approved refund will incur a 10% administrative fee, plus any applicable payment processing fees. This policy is governed by the laws of South Africa, and any disputes will be subject to South African jurisdiction, to the fullest extent permitted by law.
Disclaimer
Trading any financial instrument on margin carries a high level of risk and may not be suitable for all investors. Past performance is not indicative of future results. The high degree of leverage can work against you as well as for you. Before deciding to trade forex or any other financial instrument, you should carefully consider your investment objectives, level of experience, and risk appetite. There is a possibility that you could sustain a loss of some or all of your initial investment; therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with financial trading and seek advice from an independent financial adviser if you have any doubts.